Privacy Policy
Effective Date: 6 March 2026
Last Updated: 6 March 2026
Hinton Hygiene (“we”, “us”, “our”) is committed to protecting and respecting your privacy.
This Privacy Policy explains how we collect, use, store and protect personal data when you visit our website, contact us, request a quotation, or use our services.
1. Who We Are
Hinton Hygiene is a hygiene waste collection service operating in Nottingham and the surrounding areas.
Business Name: Hinton Hygiene
Address:
Hinton Hygiene
Office 413
37 Westminster Buildings
Theatre Square
Nottingham
NG1 6LG
Email: vicky@hintonhygiene.co.uk
Phone: 0115 960 2852
Website: www.hintonhygiene.co.uk
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us using the details above.
2. What Personal Data We Collect
We may collect and process the following personal data:
- Name
- Business name
- Email address
- Telephone number
- Address or collection location
- Information submitted through website contact forms
- Details about services you enquire about or purchase
- Records of communications such as emails or phone calls
- Website usage data such as IP address, browser type and pages visited
- Cookie data where applicable
3. How We Collect Your Data
We may collect personal data when:
- You contact us via phone, email, or website form
- You request a quotation
- You become a customer
- You communicate with us about services
- You browse our website
- You accept or manage cookie preferences on our website
4. How We Use Your Personal Data
We may use your personal data to:
- Respond to enquiries
- Provide quotations for services
- Arrange and deliver our services
- Manage customer relationships
- Send service-related communications
- Maintain internal records
- Improve our website and services
- Comply with legal and regulatory obligations
5. Lawful Basis for Processing
Under UK data protection law, we rely on the following lawful bases:
Contract
Processing is necessary to provide services or take steps before entering into a service agreement.
Legitimate Interests
We may process information to operate and improve our business, respond to enquiries and maintain customer relationships.
Legal Obligation
We may process data where required to comply with legal or regulatory obligations.
Consent
Where required, such as for certain cookies or optional communications.
6. Cookies
Our website may use cookies and similar technologies to improve website functionality and user experience.
Some cookies may be necessary for the website to function correctly. Other cookies may only be used with your consent.
You can manage cookie preferences through your browser settings or through the cookie banner displayed on our website.
7. How Long We Keep Your Data
We retain personal data only for as long as necessary to fulfil the purposes it was collected for, including legal, regulatory, accounting or reporting requirements.
Typical retention periods may include:
- General enquiries – up to 12 months
- Customer records – for the duration of the service relationship and as required for legal or accounting obligations
- Financial records – as required by law
8. Who We Share Data With
We may share personal data where necessary with:
- Waste disposal and treatment facilities
- IT and website service providers
- Payment processing or accounting providers
- Professional advisers
- Regulatory authorities or law enforcement where required by law
We do not sell personal data to third parties.
9. Data Security
We take reasonable technical and organisational measures to protect personal data from loss, misuse, unauthorised access or disclosure.
However, no online system can be completely secure and we cannot guarantee absolute security of information transmitted over the internet.
10. Your Rights
Under UK data protection law you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of data in certain circumstances
- Restrict processing in certain circumstances
- Object to certain types of processing
- Withdraw consent where processing is based on consent
To exercise these rights, please contact us using the details listed above.
11. Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices or content of those external sites.
12. Complaints
If you have concerns about how we use your personal data, please contact us first so we can attempt to resolve the issue.
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK data protection regulator.
13. Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date. Privacy Policy
Effective Date: 6 March 2026
Last Updated: 6 March 2026
Hinton Hygiene (“we”, “us”, “our”) is committed to protecting and respecting your privacy.
This Privacy Policy explains how we collect, use, store and protect personal data when you visit our website, contact us, request a quotation, or use our services.
